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AI-powered citation verification and source finding for researchers
Have a question or need support? We’re here to help.
Our Services
Everything you need for reliable citation checks and research support.
Find Sources
Source Discovery
Find credible academic sources quickly for your research and writing.
Verify References
Citation Verification
Verify citations and help identify unreliable or fabricated references.
Citation Management
Export & Integration
Export citations in common formats and integrate with popular reference tools.
Contact Methods
General Inquiries
For questions, feedback, or support, please contact us via email.
- Technical support and bug reports
- Account and subscription questions
- Business partnerships and institutional licensing
- Feature requests and product feedback
WeChat Support
WeChat users can add our customer service for assistance and technical support.
- Usage questions and answers
- Technical support and bug reports
- Account and subscription inquiries
- Product feature introductions
Enterprise Solutions
Need Citely for a team, institution, or platform?
We offer enterprise plans and tailored support. Contact us to discuss your needs.
API Access
Integrate our capabilities into your workflows.
Custom Plans
Tailored solutions for teams and institutions.
Volume Options
Flexible usage options for larger needs.
Dedicated Support
Priority support and onboarding for enterprise.
Frequently Asked Questions
Can’t find what you’re looking for? Email us anytime.